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FAQs


  • Why create an account?
     
  • How do I create an account?
     
  • Why is the phone number important?
     
  • What are the countries to which the delivery takes place?
     
  • What are the delivery methods?
     
  • What are the delivery times?
     
  • What payment methods are available?
     
  • How can I make sure that you receive my order?
     
  • Can the order be canceled?
     
  • Can the order be refunded?
     
  • Do I refund delivery or shipping charges if I return the order?
     
  • How long does it take to return the purchase amount?
     
  • Why don't products stay in the shopping cart for days?
     
  • How do I save the products that I want to buy for a long time?
     
  • How do I get to your wishlist or favorites?
     
  • How do I search for a specific product?
     
  • Why can't I access my account?
     
  • How can I change the password for my account?
     
  • How can I change my address?
     
  • Can I shop in another currency?
     
  • When and how can I contact customer service?
     
  • Can I display my products on the platform?
     
  • What is a gift card? How and why?